Crystal Larsen
About Crystal Larsen
Crystal Larsen is an IT Site Support Engineer at FirstBank in Lexington, Tennessee, with over 16 years of experience in IT support. She holds a Bachelor's degree in Organizational Management and has expertise in Virtual Desktop Infrastructure, Active Directory, and content management software.
Work at FirstBank
Crystal Larsen has been employed at FirstBank since 2008, initially serving as an IT Support Specialist for 16 years. In 2016, she transitioned to the role of IT Site Support Engineer, where she has worked for 8 years in Lexington, Tennessee. Her responsibilities include managing and supporting Virtual Desktop Infrastructure (VDI) systems, as well as overseeing Active Directory and Windows Server environments.
Education and Expertise
Crystal Larsen holds an Associate of Applied Science (A.A.S) degree with concentrations in Networking and Programming from Columbia State Community College, which she attended from 2001 to 2003. Additionally, she earned a Bachelor's degree in Organizational Management from Bethel College in Tennessee. She also completed a certification as a Computerized Office Specialist at Charter College from 1990 to 1991. Her expertise includes managing VDI systems and utilizing Onbase, a content management software, specifically for financial services.
Background
Crystal Larsen's educational journey began at Woodbridge High School. Following her high school education, she pursued various studies that equipped her with technical skills in IT and management. Her career in the technology sector spans over two decades, with a focus on supporting financial institutions through her work at FirstBank and experience with Jack Henry Services.
Technical Skills
Crystal Larsen possesses a strong technical skill set that includes managing Active Directory and Windows Server environments. She has significant experience in supporting Virtual Desktop Infrastructure (VDI) systems, which are critical for modern IT operations. Additionally, her proficiency with Onbase content management software enhances her capability to deliver effective solutions in financial services.