Heather Carlson
About Heather Carlson
Heather Carlson serves as the SLG QA Operations Compliance Manager at FirstBank, a position she has held since 2022. With over 14 years of experience in regulatory compliance within the banking industry, she has previously worked at Georgia Bank and Trust and HomeTrust Bank, showcasing her expertise in navigating technical and legal language.
Work at FirstBank
Heather Carlson has been employed at FirstBank as the SLG QA Operations Compliance Manager since 2022. In this role, she is responsible for ensuring that the bank's operations comply with regulatory standards. Her position involves overseeing quality assurance processes and implementing compliance measures to mitigate risks within the organization.
Education and Expertise
Heather Carlson studied at SUNY Morrisville, where she gained foundational knowledge relevant to her career in banking and compliance. She possesses the ability to read and understand technical and legal language, which is essential for her role in regulatory compliance. Her expertise is further supported by over 14 years of experience in the banking industry, focusing on regulatory compliance.
Background
Before joining FirstBank, Heather Carlson worked at Georgia Bank and Trust as a Compliance Officer from 2014 to 2016. She then served as the Regulatory Compliance Supervisor and Assistant Vice President at HomeTrust Bank from 2018 to 2022 in the Asheville, North Carolina area. This diverse background has equipped her with a comprehensive understanding of compliance requirements across different banking environments.
Achievements
Heather Carlson has developed strong critical thinking and problem-solving skills, particularly in regulatory compliance contexts. Her superior work ethic and detail-oriented approach have contributed to her success in various compliance roles throughout her career. She has demonstrated the ability to conduct thorough research and analysis, which is vital for maintaining regulatory standards in the banking sector.