Susan Loper Hereford
About Susan Loper Hereford
Susan Loper Hereford serves as the Vice President and Retail Production Manager at FirstBank, where she has worked since 2012. She has extensive experience in the mortgage industry, having held managerial positions at MetLife Home Loans, Wells Fargo Home Mortgage, and Bank of America.
Work at FirstBank
Susan Loper Hereford has served as Vice President and Retail Production Manager at FirstBank since 2012. In this role, she oversees retail production operations, focusing on enhancing customer service and optimizing loan processing. Her leadership contributes to the bank's growth and efficiency in the Huntsville, Alabama area.
Previous Experience in Home Loans
Before joining FirstBank, Susan worked at MetLife Home Loans as a Manager for eight months in 2011. She also held the position of Branch Manager at Wells Fargo Home Mortgage from 2011 to 2012, where she managed branch operations and customer relations. Additionally, she worked at Bank of America as a Manager from 2007 to 2011, further solidifying her expertise in the mortgage and banking sectors.
Education and Expertise
Susan Loper Hereford earned a Bachelor of Science degree in Economics from Auburn University Harbert College of Business, completing her studies from 1979 to 1983. This educational background provides her with a strong foundation in economic principles, which she applies in her professional roles within the banking industry.
Background in Banking
With over a decade of experience in the banking and mortgage industry, Susan Loper Hereford has developed a comprehensive understanding of retail banking operations. Her career spans various managerial roles, allowing her to gain insights into customer service, loan processing, and branch management.