Yanet Ortiz
About Yanet Ortiz
Yanet Ortiz serves as an Associate Relationship Manager at FirstBank, where she has worked since 2020. She has a background in Business Administration and Management from Dalton State College and possesses strong skills in customer service and sales within the banking industry.
Work at FirstBank
Yanet Ortiz has been employed at FirstBank since 2019, initially serving as a Senior Financial Service Representative for five years in Dalton, Georgia. In 2020, she transitioned to the role of Associate Relationship Manager, where she has continued to develop her expertise in customer service and banking operations. Her responsibilities include managing client relationships and providing tailored financial solutions to meet customer needs.
Education and Expertise
Yanet Ortiz is currently a senior at Dalton State College, where she is pursuing a Bachelor's degree in Business Administration and Management. Her academic journey began in 2011 and has spanned eight years. She has developed strong skills in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint, which she utilizes for various banking-related tasks. Her education complements her professional experience in the financial services sector.
Background
Prior to her tenure at FirstBank, Yanet Ortiz worked at Atlantic Capital Bank as a Client Service Specialist from 2016 to 2019. During this three-year period in Dalton, Georgia, she gained valuable experience in customer service within the banking industry. This role helped her build a foundation in client relations and financial services, which she has further developed in her current positions.
Skills in Customer Service and Sales
Yanet Ortiz possesses strong skills in customer service and sales, which are essential in the banking industry. Her ability to effectively communicate with clients and understand their financial needs has contributed to her success in her roles at FirstBank and Atlantic Capital Bank. These skills enable her to provide quality service and foster positive relationships with clients.