Neha Sondhi
About Neha Sondhi
Neha Sondhi is an Operations Manager with extensive experience in managing client operations and loyalty programs. She has worked for notable companies such as JPMorgan Chase, Intelenet Global Services, and FirstHive, and holds a Master's degree in Accounting and Finance from the University of Mumbai.
Current Role at FirstHive
Neha Sondhi serves as the Operations Manager at FirstHive, a Customer Data Platform, since 2018. In this role, she is responsible for managing loyalty programs for major clients, including Gulf Oil and Legrand. Her focus is on ensuring that these programs align with client success metrics. She coordinates with technology and internal teams to address client escalations and maintain efficient business operations.
Previous Experience at Intelenet Global Services
Before joining FirstHive, Neha Sondhi worked at Intelenet Global Services as a Deputy Manager from 2012 to 2016. During her four years in this role, she was based in the Mumbai Area, India. Her responsibilities included overseeing operations and contributing to the overall efficiency of the organization.
Experience at JPMorgan Chase
Neha Sondhi began her career as an Operations Analyst at JPMorgan Chase, where she worked from 2007 to 2012. Over the course of five years, she gained valuable experience in operations management, contributing to the company's operational success.
Educational Background in Accounting and Finance
Neha Sondhi pursued her Master's degree in Accounting and Finance at the University of Mumbai from 2013 to 2016. This advanced education provided her with a strong foundation in financial principles and practices, enhancing her capabilities in her professional roles.
Bachelor's Degree in Commerce
Neha Sondhi completed her Bachelor of Commerce (B.Com.) degree at Tolani College from 2005 to 2007. This undergraduate program equipped her with essential knowledge in accounting and business principles, which she has applied throughout her career.