Shruti Chauhan
About Shruti Chauhan
Shruti Chauhan is a Customer Success Manager with a diverse background in business management and engineering. She has held various roles in notable companies, including GE Healthcare, MakeMyTrip, and MagicBricks, and has earned degrees in engineering and business administration.
Work at FirstHive
Shruti Chauhan currently serves as a Customer Success Manager at FirstHive. In this role, she is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Her expertise in customer success strategies contributes to the overall growth and retention of the company's client base.
Previous Experience in Healthcare and Business
Prior to her current position, Shruti Chauhan gained valuable experience in various roles. She worked as a trainee at GE Healthcare for four months in 2013 in Bengaluru, Karnataka, India. Following this, she held the position of Senior Business Manager at MakeMyTrip.com from 2015 to 2017 in Bombay, Maharashtra, India. Additionally, she served as a Key Account Manager at MagicBricks.com from 2017 to 2018 in Pune, Maharashtra, India.
Education and Expertise
Shruti Chauhan completed her Master of Business Administration at the Institute for Technology and Management from 2014 to 2016. She also holds a Bachelor of Engineering degree from Manipal Academy of Higher Education, which she obtained from 2009 to 2013. Her educational background provides her with a solid foundation in business and engineering principles.
Career Progression
Shruti Chauhan's career has progressed through various roles in different industries. After starting her career in healthcare, she transitioned to the travel and real estate sectors, where she developed skills in business management and customer relations. Her diverse experience has equipped her with a broad understanding of customer success and account management.