Ciara Foster
About Ciara Foster
Ciara Foster is a Customer Success Manager at Dynamic Signal, where she has worked since 2020. With a background in operations and project management, she has extensive experience in building effective teams and enhancing employee engagement.
Current Role at Dynamic Signal
Ciara Foster serves as a Customer Success Manager at Dynamic Signal, a position she has held since 2020. In this role, she focuses on delivering world-class customer service and aims for first contact resolution. She partners with Fortune 500 companies to provide insights and strategies that enhance employee engagement and empowerment. Her work involves collaborating with a strong operational and engineering team to deliver exceptional features for members.
Previous Experience at ShopKeep
Prior to her current role, Ciara Foster worked at ShopKeep as the Director of Operations and Project Management from 2017 to 2020. During her three years in this position, she was based in Belfast, United Kingdom. Her responsibilities included overseeing operations and managing projects to improve organizational efficiency and effectiveness.
Background in Team Management
Ciara Foster has a solid background in team management, having worked as a Team Manager at Tech Mahindra from 2007 to 2011. She spent four years in this role in Belfast, where she specialized in building effective teams and developing individuals to add value. Additionally, she served as the Client Services Team Lead at Cayan LLC from 2013 to 2017, further enhancing her expertise in client relations and team leadership.
Educational Background
Ciara Foster completed her high school education at St. Colms, where she studied from 1996 to 2002. This foundational education has contributed to her professional development and career trajectory in customer success and management roles.
Additional Work Experience
In addition to her primary roles, Ciara Foster has held various positions that contributed to her professional growth. She worked as an Alarm Handler at G4S from 2012 to 2013 and as a Quality Assurance Analyst at RIAS PLC from 2005 to 2007. These experiences provided her with diverse skills and insights into operational processes.