Milan Akins
About Milan Akins
Milan Akins is a Customer Relations Associate at Fisker Inc, where he has increased the customer base by 25% and improved response times by 10%. He has previous experience in customer support and advocacy roles at various companies including Myriad Genetics and CarMax.
Work at Fisker
Milan Akins has been employed at Fisker Inc as a Customer Relations Associate since 2023. In this role, he has significantly contributed to the company's growth by increasing the customer base by 25%. His expertise in Fisker's products, processes, and systems has played a crucial role in achieving this milestone. Additionally, he has improved customer response time by 10% through effective collaboration with global support teams.
Previous Employment Experience
Before joining Fisker, Milan Akins held various positions in customer support and advocacy. He worked as a Patient Advocate at Myriad Genetics for four months in 2023. Prior to that, he was employed at CarMax as an Early Collections specialist from 2022 to 2023 for seven months. He also served as a Customer Support Specialist at OppFi for six months in 2023. These roles provided him with valuable experience in customer relations.
Education and Expertise
Milan Akins studied at Chattahoochee Technical College, where he achieved a Technical Specialist Certification in 2022. This educational background has equipped him with the necessary skills and knowledge to excel in customer relations and support roles. His commitment to understanding technical aspects of products has been beneficial in his current position at Fisker.