Alexandra Dean
About Alexandra Dean
Alexandra Dean is a Customer Experience Manager at FitOn, with a background in wellness and customer service roles at CorePower Yoga and Peerfit. She holds a Bachelor's degree in Sociology from the University of Colorado Boulder.
Current Role at FitOn
Alexandra Dean serves as the Customer Experience Manager at FitOn, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and engagement, leveraging her extensive background in customer service and wellness. Her experience in managing customer interactions contributes to FitOn's mission of providing accessible fitness solutions.
Previous Experience at Peerfit
Prior to her current role, Alexandra worked at Peerfit as a Wellness Solutions Consultant for six months in 2019. During her time there, she contributed to the development of wellness programs aimed at improving employee health and engagement within organizations in the Greater Denver Area.
Experience at CorePower Yoga
Alexandra Dean has a significant history with CorePower Yoga, where she held multiple positions. She started as a Studio Assistant in 2018, then progressed to Assistant Manager for one year. Additionally, she worked as a Customer Experience Specialist for two years, focusing on enhancing the overall customer journey. Currently, she serves as an Instructor, a role she has maintained since 2017.
Educational Background
Alexandra studied at the University of Colorado Boulder, where she earned a Bachelor's degree in Sociology from 2012 to 2016. She also studied at Florence CAPA in 2015, furthering her education in Sociology for 11 months. Her academic background provides a foundation for her understanding of customer behavior and experience.
Internship Experience
Alexandra has completed internships that contributed to her professional development. She worked as a Research Intern at OMD USA in 2013 for two months in Los Angeles and at Riviera Partners in 2014 for two months in the San Francisco Bay Area. These experiences provided her with valuable insights into research methodologies and business operations.