Billy Clark
About Billy Clark
Billy Clark is a Customer Support Engineer at Fivetran, where he has worked remotely since 2022. He has extensive experience in customer support and product management, having previously held positions at Sage, Keystroke.ca, and Swiftpage.
Current Role at Fivetran
Billy Clark serves as a Customer Support Engineer at Fivetran, a position he has held since 2022. He works remotely from the USA, contributing to the company's mission of providing reliable data integration solutions. In this role, he focuses on assisting customers with technical issues and ensuring a smooth user experience with Fivetran's products.
Previous Experience at Sage
Before joining Fivetran, Billy worked at Sage as a Customer Support Analyst/Sage Advisor from 2010 to 2013. During his three years in this role, he provided customer support and technical assistance for Sage's software products, helping clients navigate their issues effectively.
Role at Keystroke.ca
Billy held multiple positions at Keystroke.ca from 2020 to 2022, including Senior Support Representative, MaaS Certified Act! Consultant, and Trainer. His responsibilities included providing advanced customer support and training clients on the use of Act! software, enhancing their understanding and utilization of the product.
Experience at Swiftpage
From 2013 to 2020, Billy worked at Swiftpage as an Associate Product Manager. In this seven-year tenure, he was involved in product management tasks, contributing to the development and improvement of Swiftpage's offerings. His role required collaboration with various teams to align product features with customer needs.