Caitlin (Schneider) Herder
About Caitlin (Schneider) Herder
Caitlin (Schneider) Herder is a Senior Customer Operations Specialist at Fivetran, where she has worked since 2024. She has a diverse background in customer operations, business development, and marketing, with previous roles at TEKsystems, University of Northern Iowa, and Cedar Rapids.
Current Role at Fivetran
Caitlin Herder currently serves as a Senior Customer Operations Specialist at Fivetran, a role she has held since 2024. In this position, she focuses on enhancing customer experience and operational efficiency within the organization. Her expertise in customer operations contributes to the overall success of Fivetran's service delivery.
Previous Experience at Fivetran
Caitlin has a substantial history with Fivetran, having worked in various roles since 2020. Initially, she was involved in Business Development for one year, followed by three years as a Customer Business Representative. Her progression within the company highlights her adaptability and commitment to customer-focused roles.
Work Experience at TEKsystems
Caitlin worked at TEKsystems in two capacities. She served as an Account Manager from 2019 to 2020, where she managed client relationships and project delivery. Prior to that, she was an IT Recruiter from 2017 to 2018, focusing on sourcing and placing IT professionals in suitable roles.
Educational Background
Caitlin studied at the University of Northern Iowa, where she earned a degree in Public Relations and Marketing from 2013 to 2017. This educational foundation has equipped her with essential skills in communication and marketing strategies, which she has applied throughout her career.
Early Career and Internships
Caitlin's early career includes various roles that provided her with diverse experiences. She worked as a Marketing Assistant at the University of Northern Iowa from 2013 to 2017 and completed a Marketing Internship at BraceAbility.com from 2016 to 2017. Additionally, she served as a Lifeguard and Assistant Manager at the City of Cedar Rapids from 2009 to 2015.