Carlos A.
About Carlos A.
Carlos A. is a Senior Renewals Manager with extensive experience in customer success and sales across various companies, including Fivetran and TripActions. He has a background in entrepreneurship and has held multiple roles in logistics and customer service.
Current Role at Fivetran
Carlos A. serves as the Senior Renewals Manager at Fivetran, a position he has held since 2024. In this role, he focuses on managing customer renewals and ensuring client satisfaction. His responsibilities include developing strategies to enhance customer retention and engagement within the New York, New York area.
Previous Experience at Fivetran
Prior to his current role, Carlos A. worked at Fivetran in various capacities. He was a Customer Success Manager - Growth & LATAM from 2021 to 2022, where he supported customer growth initiatives. He also served as a Customer Success Manager - Growth from 2020 to 2022, contributing to the company's expansion efforts.
Experience at TripActions
Carlos A. held multiple positions at TripActions between 2018 and 2020. He began as a Sales Development Representative and later advanced to Senior Sales Development Representative. His role as an Account Executive lasted for one year, during which he focused on client engagement and sales strategies in the Greater New York City area.
Entrepreneurial Background
Carlos A. co-founded Abroadler Inc, where he worked from 2015 to 2017. This experience provided him with insights into startup operations and business development. His entrepreneurial journey complements his extensive background in customer success and sales.
Educational Background
Carlos A. studied Entrepreneurship at Arizona State University from 2012 to 2014. He also attended the University of San Francisco, where he focused on Entrepreneurship and Management from 2015 to 2017. Additionally, he briefly studied International Business at Universidad de Salamanca in 2014.