Charles Fryer
About Charles Fryer
Charles Fryer is a Hybrid Customer Success Manager and Account Manager at Fivetran, where he has worked since 2024. He has extensive experience in sales and customer success roles across various companies, including Stray, FREE NOW, and Real Aussie and Kiwi Adventures.
Work at Fivetran
Charles Fryer currently serves as a Hybrid Customer Success Manager and Account Manager at Fivetran in Munich, Bavaria, Germany, a position he has held since 2024. Prior to this role, he worked as a Customer Success Manager from 2022 to 2024 and as a Sales Development Representative from 2021 to 2022. In his roles at Fivetran, he collaborates with internal teams across product, support, engineering, sales, and marketing to enhance the customer experience. He focuses on helping Commercial and Enterprise customers in the DACH region to achieve their data-driven goals by delivering value and solving problems.
Previous Experience
Before joining Fivetran, Charles Fryer held several positions in sales and account management. He worked at FREE NOW as a Sales Manager for two months in 2020. He also served as an Alliances/Sales Manager at Real Aussie and Kiwi Adventures from 2016 to 2020. Earlier in his career, he worked at Stray (New Zealand) as a Sales and Promotions Representative from 2010 to 2012 and later as an Alliances/Sales Manager from 2015 to 2020, both roles conducted in Germany.
Education and Expertise
Charles Fryer studied at Auckland University of Technology, where he earned a Bachelor of Sport and Recreation, focusing on Sports and Exercise, from 2007 to 2010. His educational background has contributed to his expertise in customer success and sales management, particularly in the data integration sector.
Achievements in Sales
Throughout his career, Charles Fryer has consistently exceeded quota attainment by successfully closing multiple contracts and generating new revenue. His work in various sales roles has demonstrated his ability to build trust with clients and deliver value, particularly in the context of data integration solutions.