Chris Grames
About Chris Grames
Chris Grames is a Strategic Customer Success Manager at Fivetran, where he has worked since 2023. He has a diverse background in customer success and business development, with previous roles at companies such as Deloitte, BloomReach, and Slack.
Work at Fivetran
Chris Grames has been serving as a Strategic Customer Success Manager at Fivetran since 2023. In this role, he focuses on developing senior relationships with customers and partners across various functions, including Sales and Product. His position is based in the San Francisco Bay Area, where he contributes to enhancing customer satisfaction and success.
Previous Experience
Prior to joining Fivetran, Chris held several positions in the customer success and business development sectors. He worked at Deloitte as an Innovation Research Fellow for eight months, followed by a role as Business Development Manager at 3D Systems Corporation for nine months. He also served in various capacities at BloomReach, including Senior Customer Success Manager and Manager of Customer Success: SEO Accounts, accumulating a total of four years of experience there.
Education and Expertise
Chris Grames earned a Bachelor of Science in Management with a focus on Business Strategy and Economics from Brigham Young University, where he studied from 2004 to 2009. Additionally, he obtained a Certificate in Business from the University of California, Riverside in 2023. His educational background supports his expertise in customer success and business strategy.
Career Development
Chris has a diverse career trajectory in customer success and business development roles across various companies. He has worked at notable organizations such as Branch and Slack, where he held the position of Senior Customer Success Manager. His experience spans multiple industries, including SaaS and 3D printing, showcasing his adaptability and skill in managing customer relationships.
Skills and Contributions
Chris Grames has a demonstrated history of growing and renewing his book of business in the SaaS industry. His ability to develop relationships with customers and partners across different departments has been a key aspect of his success. He has also contributed to startups, such as Authentise, where he served as Head of Retail Solutions, further enhancing his expertise in customer success.