Christian Souza
About Christian Souza
Christian Souza is a Customer Support Engineer II specializing in API at Fivetran, where he has worked since 2022. He has a background in customer support and economics, having previously held various roles at Fivetran and other organizations.
Current Role at Fivetran
Christian Souza currently serves as a Customer Support Engineer II - API at Fivetran. He has held this position since 2022 and continues to work remotely from the Bay Area. In this role, he is responsible for providing technical support and assistance related to API functionalities, ensuring customer satisfaction and effective problem resolution.
Previous Experience at Fivetran
Christian Souza has a history of working at Fivetran in various capacities. He started as an Associate Customer Support Engineer - API for four months in 2021, followed by a role as Program Manager in Customer Success for eight months from 2020 to 2021. He then progressed to the position of Customer Support Engineer I - API, where he worked for one year from 2021 to 2022.
Experience at Whole Foods Market
Before his tenure at Fivetran, Christian Souza worked at Whole Foods Market as a Mixologist from 2019 to 2020 in Santa Clara. In this role, he was responsible for preparing beverages and providing customer service, contributing to the overall customer experience at the store.
Internship at SAP
In 2018, Christian Souza completed a Business Operations Internship at SAP, specifically within the Customer Data Cloud division from Gigya. This internship lasted for two months and provided him with experience in customer data management and operational processes.
Educational Background
Christian Souza studied Economics at Modesto Junior College from 2016 to 2018, earning an associate degree. He then continued his education at the University of California, Santa Cruz, where he achieved a Bachelor's degree in Economics from 2018 to 2020.