Conal King
About Conal King
Conal King is a Customer Support Engineer at Fivetran, where he has worked since 2021. He holds a BSc (Hons) in Computing and a Postgraduate Diploma in Cloud Computing from the National College of Ireland.
Work at Fivetran
Conal King has been employed as a Customer Support Engineer at Fivetran since 2021. In this role, he is responsible for providing technical support and assistance to customers, ensuring they can effectively utilize Fivetran's data integration solutions. His experience in customer support and technical troubleshooting contributes to the overall customer satisfaction and operational efficiency of the company.
Previous Experience at Salesforce
Prior to joining Fivetran, Conal King worked at Salesforce as a Developer Support Engineer from 2019 to 2021. In this position, he provided support to developers using Salesforce products, addressing technical issues and facilitating solutions. His role involved direct interaction with clients, enhancing his skills in customer service and technical problem-solving.
Education and Expertise
Conal King holds a BSc (Hons) in Computing from the National College of Ireland, where he studied from 2010 to 2014 and achieved a 2:1 classification. He furthered his education with a Postgraduate Diploma in Cloud Computing from the same institution, completing this program from 2014 to 2015. His academic background provides a strong foundation in computing and cloud technologies.
Background
Conal King has a background in computing and cloud technologies, supported by his education at the National College of Ireland. His professional journey includes roles focused on customer support and technical assistance, which have equipped him with the necessary skills to address client needs effectively. His experience spans multiple years in the tech industry, contributing to his expertise in customer support engineering.