Conor Murphy
About Conor Murphy
Conor Murphy is a Customer Support Lead at Fivetran in County Dublin, Ireland, with a background in telecommunications and extensive experience in technical support roles. He previously held positions at Anam Mobile and Openet, contributing to his expertise in customer service and operations.
Current Role at Fivetran
Conor Murphy serves as the Customer Support Lead at Fivetran, a position he has held since 2021. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance and solutions to their inquiries. His experience in customer support and technical operations contributes to the efficiency of the support team in County Dublin, Ireland.
Previous Experience at Openet
Before joining Fivetran, Conor Murphy worked at Openet for a total of eight years in various roles. He started as a Senior Support Engineer from 2011 to 2013, then progressed to Advanced Support Engineer from 2013 to 2018. His final position at Openet was Principal Technical Support Engineer, where he worked from 2018 until 2021. His tenure at Openet involved providing technical support and solutions to clients, enhancing his expertise in the telecommunications sector.
Experience at Anam Mobile
Conor Murphy worked at Anam Mobile as a Senior Operations Engineer from 2005 to 2011. During his six years at the company, he focused on operational processes and support within the mobile telecommunications industry. This role helped him build a strong foundation in technical operations and customer service.
Educational Background in Telecommunications
Conor Murphy studied at Dublin City University, where he earned a Bachelor of Engineering (BEng) degree in Telecommunications. His studies spanned from 1998 to 2002, providing him with essential knowledge and skills in the field of telecommunications, which he has applied throughout his career.