Jonathan Olson
About Jonathan Olson
Jonathan Olson serves as the Senior Manager of Renewals for the Americas at Fivetran, where he leads a team managing a $100 million annual recurring revenue portfolio. With over a decade of experience in startups and a strong background in customer success and account management, he has held various roles at Fivetran and other companies in the Denver area.
Work at Fivetran
Jonathan Olson currently serves as the Senior Manager of Renewals for the Americas at Fivetran, a position he has held since 2024. He operates in a hybrid work environment based in Denver, Colorado. In this role, he leads a team responsible for managing a $100 million Annual Recurring Revenue (ARR) book of business across North America and Latin America. Prior to this role, he was the Senior Manager of Customer Success at Fivetran from 2022 to 2024, and he also held the position of Account Manager from 2019 to 2020.
Education and Expertise
Jonathan Olson studied at the USC Marshall School of Business, where he earned a Bachelor of Business Administration with a focus on Finance and Film from 2004 to 2008. He furthered his education by obtaining an M.B.A. with a concentration in Entrepreneurial and Small Business Operations from the same institution between 2011 and 2014. His educational background supports his expertise in managing teams and scaling businesses.
Background
Jonathan Olson has over a decade of experience in various roles, primarily within startups. His career includes significant positions in customer success, account management, and revenue operations. He has worked in several organizations, including Sovos ShipCompliant, Apto, and OneWest Bank, where he developed skills in building collaborative relationships with leadership teams and driving business growth.
Previous Experience
Before joining Fivetran, Jonathan held multiple roles at Apto, including Revenue Operations Strategist and Territory Sales Manager. He also worked at Sovos ShipCompliant in various capacities, including Account Executive and Enterprise Account Executive. His early career included positions such as Personal Banker at OneWest Bank and Production Assistant at Ronin Media House, Inc.
Team Leadership
In his current role at Fivetran, Jonathan leads a Renewals team consisting of eight direct reports. His leadership focuses on managing a substantial book of business, ensuring customer satisfaction, and driving renewal rates. His experience in customer success and account management positions him well to lead this team effectively.