Kara Pierce
About Kara Pierce
Kara Pierce is a Customer Onboarding Manager at Fivetran with over 10 years of experience in project and program management. She has held various roles in customer success and project management across multiple organizations, emphasizing the importance of customer service and effective team collaboration.
Current Role at Fivetran
Kara Pierce currently serves as the Customer Onboarding Manager for Enterprise at Fivetran. She has held this position since 2024 and is based in Denver, Colorado. In her role, she focuses on facilitating the onboarding process for enterprise clients, ensuring a smooth transition and integration of services. Her responsibilities include fostering relationships with clients and internal teams to meet organizational objectives.
Previous Experience at Fivetran
Prior to her current role, Kara Pierce worked at Fivetran as a Customer Success Manager for the Commercial sector from 2022 to 2024. During this time, she was responsible for managing customer relationships and ensuring client satisfaction. Her experience in this role contributed to her understanding of customer needs and the importance of effective onboarding processes.
Professional Background
Kara Pierce has over 10 years of experience in project and program management. She has held various positions in different organizations, including Senior Project Manager at 2K from 2019 to 2021 and multiple roles at Four Winds Interactive from 2013 to 2019. Her background includes a focus on timely and budget-conscious delivery of projects, as well as fostering cross-functional relationships to achieve organizational goals.
Education and Expertise
Kara Pierce studied at the University of Colorado Boulder, where she earned a Bachelor of Science degree in Business Administration with a focus on Finance from the Leeds School of Business. Her educational background supports her expertise in project management and customer success, emphasizing the importance of clear communication and setting expectations within teams.
Skills and Competencies
Kara Pierce is proficient in various software applications, including Salesforce, G Suite, SmartSheets, and Microsoft Office Suite. She emphasizes the importance of excellent customer service as a key component of successful business operations. Additionally, she advocates for setting clear expectations and delegating responsibilities to ensure team success, which reflects her leadership approach.