Laurissa Brunk
About Laurissa Brunk
Laurissa Brunk is an Enterprise Account Executive at Fivetran, with a diverse background in customer success and sales within the SaaS industry. She holds multiple degrees and has experience in personal training, emphasizing transformational leadership and problem-solving.
Current Role at Fivetran
Laurissa Brunk currently serves as an Enterprise Account Executive at Fivetran, a position she has held since 2024. In this role, she focuses on addressing complex data challenges for customers. Her responsibilities include developing strategies to enhance customer engagement and satisfaction. Prior to this, she worked as a Senior Strategic Customer Success Manager at Fivetran from 2023 to 2024, where she emphasized understanding the underlying reasons behind customer issues to create effective solutions.
Previous Experience at Fivetran
Laurissa Brunk has extensive experience at Fivetran, where she worked in various capacities. She began as a Customer Success Manager from 2020 to 2021, followed by a role as Senior Customer Success Manager from 2021 to 2023. During her tenure, she focused on strategy and customer success initiatives, contributing to the company's growth and customer satisfaction.
Career Background in Customer Success
Before joining Fivetran, Laurissa Brunk held several positions in the customer success domain. She worked at Twilio Inc. as a Customer Success Manager from 2018 to 2019 and as a Senior Customer Success Manager from 2019 to 2020. Her experience at SendGrid as a Sales Development Representative from 2017 to 2018 further solidified her expertise in customer engagement and support.
Educational Background
Laurissa Brunk has a diverse educational background. She studied Dietetics/Dietitian at the University of Alaska Anchorage, earning a Bachelor of Science from 2010 to 2012. Additionally, she attended the University of Colorado Colorado Springs, where she obtained a Bachelor of Science in Business Administration with a Marketing Emphasis and Management Minor from 2014 to 2016. She also studied Pre-Nursing at Western Technical College and Nursing at Maranatha Baptist University.
Transition from Personal Training to SaaS
Laurissa Brunk transitioned from a career in personal training to the SaaS industry. Her background includes working as a Personal Trainer at Body Renew Alaska from 2012 to 2014, where she designed personalized fitness programs. This experience has informed her approach in the SaaS field, particularly in understanding client goals and challenges to deliver tailored solutions.