Michael Mc Namara
About Michael Mc Namara
Michael McNamara is a Commercial Customer Success Manager at Fivetran, specializing in data synchronization and business process optimization. He has extensive experience in customer success and consultancy roles across various financial and technology sectors in Ireland.
Current Role at Fivetran
Michael McNamara serves as the Commercial Customer Success Manager at Fivetran, a position he has held since 2022 in Dublin, County Dublin, Ireland. In this role, he focuses on enhancing customer experiences by utilizing Fivetran's fully automated connectors. These connectors sync data from various cloud applications, databases, and event logs into data warehouses, streamlining data management for clients.
Previous Experience
Prior to his current role, Michael McNamara accumulated extensive experience in various positions. He worked at Salesforce as an Account Executive in Professional Services from 2019 to 2022 and as a Business Development representative from 2018 to 2019. His earlier roles include Enterprise Relationship Manager at IDA Ireland, Senior Consultant at Morgan McKinley, and Pensions Administrator at Canada Life. This diverse background has equipped him with a broad skill set in customer relations and business development.
Education and Expertise
Michael McNamara holds a Master's Degree in Economics and Finance from Waterford Institute of Technology, completed in 2009, and a Bachelor's Degree in the same field from the same institution, achieved in 2008. He also earned a Professional Diploma in Financial Advice (QFA) from IOB and a Professional Diploma in eCommerce from UCD Professional Academy. His expertise includes information security, website optimization, data analytics, business process automation, and CRM tools.
Background and Skills
Michael McNamara's career began in customer service roles, including positions at Xtra-vision Ltd and Rigneydolphin. Over the years, he transitioned into more specialized roles in finance and business development. He has built a solid network in the UK and Irish markets across various industries. His passion lies in improving business processes and maximizing efficiencies for companies, enabling analysts to centralize data effectively.
Professional Development
Throughout his career, Michael has pursued continuous professional development. He studied at IOB to achieve a Professional Diploma in Financial Advice and at UCD Professional Academy for a Professional Diploma in eCommerce. His educational background is complemented by practical experience in various sectors, allowing him to stay updated with industry trends and best practices.