Rachel Hylas
About Rachel Hylas
Rachel Hylas is an experienced Account Manager with a background in SaaS, salesforce.com, and market research. She has held various positions in notable companies, including Glassdoor and Fivetran, and possesses strong skills in client retention and contract management.
Work at Fivetran
Rachel Hylas has been employed at Fivetran as an Account Manager since 2022. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her expertise in SaaS and salesforce.com supports her efforts in maintaining and enhancing client engagement. Based in Denver, Colorado, she continues to contribute to the company's success by leveraging her extensive background in account management.
Previous Experience in Account Management
Prior to her current position at Fivetran, Rachel Hylas held various roles in account management across multiple organizations. She served as a Senior Account Manager at Glassdoor from 2016 to 2019 and as an Enterprise Account Manager from 2019 to 2021. Additionally, she worked as an Account Manager and Senior Account Manager at Marketwired between 2015 and 2016. Her diverse experience in account management has equipped her with valuable skills in client retention and contract management.
Background in Sales and Market Research
Rachel Hylas has a solid background in sales and market research, which enhances her understanding of market dynamics and online business strategies. She began her career as an Inside Sales Representative at ORSYP and later worked at Cision as an Account Manager. Her tenure at Market Track further solidified her expertise in business development and account management, contributing to her comprehensive knowledge of the tech industry.
Education and Expertise
Rachel Hylas studied at Indiana University Bloomington, where she earned a Bachelor’s degree in Public Relations and Spanish from 2006 to 2010. Her educational background supports her professional expertise in client management and market research. She possesses skills in time management and organization, which are essential for efficiently handling multiple client accounts in her roles.