Ranjithkumar Kurapati
About Ranjithkumar Kurapati
Ranjithkumar Kurapati is a Senior Customer Support Engineer at Fivetran, where he has worked since 2023. He has a background in technical support and holds a Master of Science in Computer Software Engineering from Vellore Institute of Technology.
Current Role at Fivetran
Ranjithkumar Kurapati serves as a Senior Customer Support Engineer at Fivetran since 2023. In this role, he collaborates with technical support engineers and customization developers to enhance tools and resources. His responsibilities include monitoring and resolving IT issues, ensuring efficient customer support operations.
Previous Experience at PowerSchool Group LLC
Before joining Fivetran, Ranjithkumar worked at PowerSchool Group LLC as a Technical Support Engineer I from 2019 to 2021 in Bangalore. During his two-year tenure, he gained valuable experience in technical support, contributing to the resolution of customer inquiries and technical issues.
Professional Background in Technical Support
Ranjithkumar has a diverse background in technical support roles. He worked at Electrum (formerly PickMySolar) as a Technical Support Engineer for seven months in 2021. Additionally, he served as a Solutions Engineer at LambdaTest for seven months in 2021-2022. His experience spans various responsibilities, including user training and process improvements.
Educational Qualifications
Ranjithkumar Kurapati holds a Master of Science (MS) in Computer Software Engineering from Vellore Institute of Technology, where he studied from 2013 to 2018. He also completed his secondary education at Padmavani High School and studied M.P.C at Sri Chaitanya J.R College, achieving his Intermediate from 2011 to 2013.
Technical Skills and Expertise
Ranjithkumar possesses expertise in setting up and maintaining IT stations, which includes training users and supporting process improvements. He has a strong understanding of current business practices, IT standards, and government regulations, which enhances his effectiveness in technical support roles.