Rory Hewson
About Rory Hewson
Rory Hewson is a Senior Customer Support Engineer at Fivetran, where he has worked since 2019. He has a diverse background in technology and customer support, having held various roles in different companies, and is actively involved in fitness and community volunteering.
Current Role at Fivetran
Rory Hewson serves as a Senior Customer Support Engineer at Fivetran, a position he has held since 2019. In this role, he is responsible for providing technical assistance and support to customers, ensuring they effectively utilize Fivetran's data integration solutions. His experience in customer support is complemented by his strong background in software development and sales engineering, allowing him to address customer inquiries comprehensively.
Previous Work Experience
Before joining Fivetran, Rory held several positions that contributed to his expertise in technology and customer service. He worked as a Security Analyst Intern at AdaptiveMobile in 2014 for six months. He then served as an Electronic Engineer at Rapt Touch from 2015 to 2017. Additionally, he was a Sales Engineer at SalesSeek from 2018 to 2019 and briefly worked as a Website Administrator at AllGo! Incentives & Rewards in 2013.
Educational Background
Rory Hewson studied at Dublin City University, where he earned a Bachelor of Engineering (B.Eng.) in Digital Media Engineering. His studies spanned from 2011 to 2015, providing him with a solid foundation in both technical skills and media technologies, which supports his current role in customer support.
Skills and Interests
Rory combines his technical expertise with interests in fitness, meditation, and yoga. These activities may enhance his ability to manage high-pressure situations effectively. Additionally, his passion for music and DJing contributes to his creative problem-solving skills, further benefiting his work in customer support.
Community Involvement
Rory actively participates in volunteering activities, demonstrating a commitment to community involvement beyond his professional responsibilities. This engagement reflects his dedication to making a positive impact in his community.