Vidyashree Sinha
About Vidyashree Sinha
Vidyashree Sinha is a Senior Customer Support Engineer at Fivetran with expertise in the MSBI tool suite, particularly in SQL Server and SSIS. She has over seven years of experience in IT, having previously worked at Aptean Respond and Hewlett Packard Enterprise.
Work at Fivetran
Vidyashree Sinha has been employed at Fivetran as a Senior Customer Support Engineer since 2021. In this role, she is responsible for providing technical support and assistance to customers, ensuring they effectively utilize Fivetran's data integration solutions. Her position involves troubleshooting issues, guiding users through product features, and collaborating with other teams to enhance customer satisfaction.
Previous Experience at Aptean
Prior to joining Fivetran, Vidyashree Sinha worked at Aptean as a Senior Customer Success Engineer from 2016 to 2021. During her five years at Aptean, she focused on ensuring customer success by providing support and guidance on the company's software solutions. Her role involved addressing customer inquiries and helping clients maximize the value of their investments in Aptean's products.
Technical Background at Hewlett Packard Enterprise
Vidyashree Sinha began her career at Hewlett Packard Enterprise, where she served as a Technical Engineer from 2014 to 2016. In this position, she provided technical support and solutions to clients, contributing to the maintenance and optimization of IT products. Her experience at Hewlett Packard Enterprise laid the foundation for her expertise in customer support and technical problem-solving.
Education and Expertise
Vidyashree Sinha holds a Bachelor of Technology (BTech) degree in Electrical, Electronics, and Communications Engineering from Biju Patnaik University of Technology, Odisha, which she completed from 2010 to 2014. She possesses specialized knowledge in the MSBI tool suite, particularly in SQL Server and SQL Server Integration Services (SSIS), which enhances her capabilities in providing technical support in her current role.
Overall IT Experience
With a total of seven years of experience in the IT industry, Vidyashree Sinha has developed a strong focus on product support and maintenance. Her career spans various roles and companies, where she has honed her skills in customer support, technical troubleshooting, and client engagement.