Jalaani Thompson
About Jalaani Thompson
Jalaani Thompson is a Senior Member Experience Specialist in Legal Services, currently working remotely at Flare since 2023. With a background in administrative support and data analysis, Thompson has held various roles in organizations such as ODOT, Stoel Rives LLP, and Oregon Health & Science University.
Work at Flare
Jalaani Thompson currently serves as a Senior Member Experience Specialist in Legal Services at Flare, a position held since 2023. In this role, Thompson operates remotely from Scottsdale, Arizona, focusing on enhancing member experiences within the legal services sector. Prior to this position, Thompson worked at Flare as an Office Coordinator and HR Coordinator for a duration of five months, contributing to the administrative and human resources functions of the organization.
Previous Employment Experience
Thompson has a diverse background in administrative and support roles across various organizations. From 2018 to 2020, Thompson worked as an Administrative Assistant at Oregon Health & Science University. Prior to that, Thompson held internships at ODOT and Stoel Rives LLP, where responsibilities included reception and administrative support. Additionally, Thompson worked as a Pre-Employment Specialist at Ajilon, now LHH, and as a Reception Administrative Assistant at TriMet.
Education and Expertise
Jalaani Thompson completed high school at De La Salle North Catholic High School from 2008 to 2012. Following this, Thompson attended Portland Community College for one year in 2013-2014. Thompson's educational background, combined with extensive work experience, has equipped them with skills in administrative support, data analysis, and market research.
Data Analysis and Market Research Skills
Thompson has demonstrated proficiency in gathering and analyzing data from various sources, including surveys and social media. Utilizing tools such as Dialpad, Aircall, Vonage, and Salesforce, Thompson has gained insights into consumer attitudes and motivations. Additionally, Thompson has conducted market research using platforms like Trustpilot, Google, and Yelp to identify consumer trends and preferences.
Communication and Presentation Skills
Thompson has experience presenting findings to both internal and external audiences, including C-Suite executives. This role involved effectively communicating complex insights in a clear and concise manner. Thompson's ability to manage sensitive legal information while ensuring confidentiality and compliance with legal standards is a key aspect of their professional expertise.