Becky Joiner
About Becky Joiner
Becky Joiner is a CX Team Lead currently working at Flash Pack, where she has been employed since 2024. She has accumulated extensive experience in customer service and team leadership across various organizations, including Intrepid Travel and East Sussex County Council.
Current Role at Flash Pack
Becky Joiner serves as the CX Team Lead at Flash Pack, a position she has held since 2024. In this role, she is responsible for overseeing customer experience initiatives and leading a team to enhance service delivery. Her remote work setup allows her to contribute effectively to the company's objectives.
Previous Experience at Flash Pack
Before her current role, Becky worked at Flash Pack as a Customer Experience Specialist from 2022 to 2024. In this capacity, she focused on improving customer interactions and ensuring satisfaction. Her experience in this position laid the groundwork for her advancement to team lead.
Career Background
Becky Joiner has a diverse career history in customer service and support roles. She has worked for various organizations, including Intrepid Travel, where she held multiple positions such as Assistant Team Leader and Senior Travel Consultant. Her experience spans several years and includes roles at TrustedHousesitters, East Sussex County Council, and BSpoke Tours.
Education and Training
Becky studied at HSDC Alton, where she gained foundational knowledge that supports her career in customer experience and service roles. Her educational background complements her professional experience in the travel and customer service industries.
Professional Development
Throughout her career, Becky has engaged in various roles that have contributed to her professional development. She has worked in customer support, administrative roles, and team leadership, which have equipped her with a broad skill set applicable to her current position at Flash Pack.