C. Alex Bremer
About C. Alex Bremer
C. Alex Bremer is the Groupwide Co-Head Support at flatexDEGIRO AG, where he has worked since 2019. He specializes in developing support teams and has extensive international experience in customer success roles across various companies.
Work at flatexDEGIRO
C. Alex Bremer has been with flatexDEGIRO AG since 2018, initially serving as a Client Liaison Officer for 11 months in Andorra la Vella. In 2019, he transitioned to the role of Manager Internal Support, where he has worked for five years in Düsseldorf, Germany. In 2021, he was appointed as Groupwide Co-Head Support, a position he has held for three years. His responsibilities include overseeing support operations and ensuring effective service delivery across the organization.
Education and Expertise
C. Alex Bremer holds a Bachelor’s Degree in Industrial and Organizational Psychology from the University of Bremen. Additionally, he completed an apprenticeship in 'Aussenhandelskaufmann' (export-import trader) at Robert Kraemer GmbH & Co, which is a three-year program. His educational background supports his expertise in managing support teams and enhancing customer success within international business environments.
Background
C. Alex Bremer has extensive international experience, having worked in various locations including Madrid, Barcelona, Shanghai, and Düsseldorf. This diverse background has equipped him with strong adaptability to different cultures and business practices. His career includes significant roles in customer success and support, notably at Microsoft and AppRiver, where he developed skills in managing teams and ensuring customer satisfaction.
Achievements
Throughout his career, C. Alex Bremer has specialized in piloting and developing globally dispersed support teams. He engages closely with C-Level leaders to focus on customer success and satisfaction, which are critical components of his role. He also emphasizes metrics gathering and reporting to drive improvements in customer service. His multilingual capabilities in German, English, and Spanish enhance his effectiveness in collaborating with diverse teams.