Alex Durbin
About Alex Durbin
Alex Durbin is the Director of Fulfillment at FLEETCOR, where he manages vendors and oversees the shipment of over 100 million cards annually. He holds two MBAs and has a strong background in fulfillment operations, having previously worked at J&L Marketing and Stored Value Solutions.
Current Role at FLEETCOR
Alex Durbin serves as the Director of Fulfillment at FLEETCOR, a position he has held since 2016. In this role, he manages six vendors across the US and Canada, overseeing millions of orders and the shipment of over 100 million cards annually. His leadership in fulfillment operations has contributed to significant improvements in efficiency and profitability.
Educational Background
Alex Durbin pursued higher education at multiple institutions. He earned an MBA in International Business and Marketing from Campbellsville University, studying from 2009 to 2011. Prior to that, he completed another MBA in Applied Management at Indiana Wesleyan University from 2006 to 2008. He also holds a Bachelor of Science in Management from Indiana Wesleyan University, which he completed from 2002 to 2006.
Professional Experience
Before joining FLEETCOR, Alex Durbin worked as the Director of Operations at J&L Marketing, Inc. for nine months in 2016. He also held the position of Director of Fulfillment at Stored Value Solutions (SVS) from 2010 to 2016. His extensive experience in fulfillment and operations has equipped him with the skills necessary to drive efficiency and profitability in his current role.
Achievements in Fulfillment Management
During his tenure in fulfillment management, Alex Durbin has achieved notable results. He increased fulfillment profit by 28% within 12 months by establishing new programmatic quotation reviews. Additionally, he improved on-time shipment rates from 90% to 99.999% through a collateral optimization process. His initiatives have consistently contributed to the bottom line, including generating six figures of profit through the reengineering of existing fulfillment programs.
Cost Savings and Efficiency Improvements
Alex Durbin has implemented several strategies that resulted in significant cost savings and efficiency improvements. He saved 10% in annual costs by introducing monthly vendor billing audit controls to address mis-billings. Furthermore, he created additional profits by restructuring vendor contracts, which incentivized program growth and reduced operational costs over multi-year contract extensions.