Elizabeth Kersey
About Elizabeth Kersey
Elizabeth Kersey is a Customer Service Representative at FLEETCOR, where she has worked since 2017 in Antioch, Tennessee. She has a diverse background in customer service, training development, and management, with over 10 years of experience in designing and facilitating employee training programs.
Work at FLEETCOR
Elizabeth Kersey has been employed at FLEETCOR as a Customer Service Representative since 2017. She has accumulated seven years of experience in this role, contributing to the company's customer support operations in Antioch, Tennessee. Her responsibilities include assisting customers with inquiries and providing solutions to enhance their experience with FLEETCOR's services.
Education and Expertise
Elizabeth Kersey holds an Associate of Science degree in Electronics from Northwest Community College, which she completed from 1988 to 1990. Additionally, she earned another Associate of Science degree in Aviation Maintenance from the same institution between 1990 and 1992. She also obtained a Bachelor of Business Administration in Marketing from Delta State University, studying from 1982 to 1986. Her educational background supports her expertise in training development and customer service.
Background in Customer Service and Training
Elizabeth Kersey has extensive experience in customer service and training roles. She worked as a Customer Service Representative for the TSA account at QTC Management/Lockheed Martin Company from 2011 to 2012. Prior to that, she served as a Pharmacy Trainer at AmMed Direct for one year. Her background includes over ten years of experience in designing and facilitating global employee training programs, showcasing her ability to develop targeted training materials.
Previous Employment Experience
Before her tenure at FLEETCOR, Elizabeth Kersey held various positions across different industries. She worked as a Business Process Specialist at Orbitz Worldwide from 1999 to 2008 and as a Store Manager at Showtime Pictures for one year. Her experience also includes a role as a FAA Procurement Auditor/Project Manager at FedEx from 1995 to 1996 and as a Supply Chain Specialist (Buyer) from 1996 to 1998. This diverse work history has equipped her with valuable skills in customer service and operations.
Current Role at COMFORT SUITES
In addition to her role at FLEETCOR, Elizabeth Kersey has been working as a Receptionist at COMFORT SUITES since 2017. This position further enhances her customer service skills and allows her to engage with guests, ensuring a positive experience during their stay. Her dual roles demonstrate her commitment to providing quality service in the hospitality and customer service sectors.