Holly Anning
About Holly Anning
Holly Anning is a Sales Executive at FLEETCOR, where she has worked since 2021. She has a background in customer service and team management, with experience in training, development planning, and improving service quality through customer feedback.
Work at FLEETCOR
Holly Anning has been employed at FLEETCOR as a Sales Executive since 2021. In this role, she participates in management meetings to discuss business improvements and communicate essential information from Head Office. Her responsibilities include creating development plans for colleagues, which aim to support their professional and personal growth within the company.
Previous Experience at Woven
Prior to her role at FLEETCOR, Holly Anning worked at Woven as a Customer Service Supervisor from 2015 to 2021. During her six years there, she gained experience in customer satisfaction reporting and worked closely with customers to enhance service quality based on their feedback. She also conducted investigations for claims related to lost or damaged items, ensuring proper customer reimbursement.
Education and Qualifications
Holly Anning studied Health and Social Care at New College, where she achieved a Diploma from 2011 to 2013. Before that, she attended Churchfields from 2006 to 2011. Her educational background has provided her with a foundation in care and support, which complements her professional roles in customer service and sales.
Team Management and Training
In her current and previous roles, Holly Anning has demonstrated strong team management skills. She has experience managing over 50 team members, supporting the floor manager in meeting daily targets. Additionally, she trains new team members and assists in their sign-off process, ensuring that they are well-prepared for their responsibilities.