Jovanni Shreves
About Jovanni Shreves
Jovanni Shreves is an Account Manager with a Bachelor of Fine Arts in Graphic Design from Middle Tennessee State University. He has worked at FLEETCOR since 2019 and at Dollar Tree Stores since 2016, focusing on client service delivery and revenue growth strategies.
Work at FLEETCOR
Jovanni Shreves has served as an Account Manager at FLEETCOR since 2019. In this role, he focuses on developing and executing client service delivery strategies that are tailored to meet the specific needs of individual accounts. His responsibilities include identifying revenue growth opportunities by analyzing customer feedback and internal data. He prepares and presents solutions aimed at improving and retaining client relationships by proactively recognizing partner and client needs. Shreves utilizes various systems, including HOST, TELEMAR, and Salesforce, to address and troubleshoot client service issues.
Work at Dollar Tree Stores
In addition to his role at FLEETCOR, Jovanni Shreves has been a Manager at Dollar Tree Stores since 2016. He has accumulated eight years of experience in this position, working in Murfreesboro, Tennessee. His management responsibilities likely include overseeing store operations, staff management, and ensuring customer satisfaction. His dual roles demonstrate his capability to manage multiple responsibilities across different sectors.
Education and Expertise
Jovanni Shreves studied at Middle Tennessee State University (MTSU), where he pursued a Bachelor of Fine Arts (BFA) in Graphic Design. His studies spanned from 2012 to 2018, providing him with a solid foundation in design principles and creative problem-solving. This educational background complements his current roles, as it equips him with skills relevant to client engagement and service delivery strategies.
Background
Jovanni Shreves is based in Nashville, Tennessee, United States. He has built a career that combines management and account management roles, showcasing his versatility in both customer service and operational management. His experience across different industries highlights his adaptability and commitment to client satisfaction.