Karen Watson
About Karen Watson
Karen Watson is an Account Specialist III at FLEETCOR, where she has worked since 2021, specializing in client relationship management and customer onboarding. She has a background in business management and has previously held positions at Kmart Corporation and Atlas Industries.
Work at FLEETCOR
Karen Watson has been employed at FLEETCOR as an Account Specialist III since 2021. In this role, she is responsible for providing day-to-day account support and problem resolution through inbound emails and phone calls. She conducts new customer onboarding calls, which include training and education for clients. Her expertise in client relationship management focuses on retention and client satisfaction. Additionally, she has the authority to approve financial fee and transaction concessions for clients.
Education and Expertise
Karen Watson completed her education at Owens Community College, where she studied Business Administration, Management and Operations, achieving a degree in Business Management from 2006 to 2011. Prior to that, she attended North Marion High School from 1980 to 1984, where she achieved a General education. Her academic background supports her expertise in client relationship management and operational functions within her current role.
Background
Before joining FLEETCOR, Karen Watson worked at Kmart Corporation as the Men's Department Lead from 2010 to 2011 in the Gainesville, Florida area. She also has experience as a Machine Operator at Atlas Industries, where she was employed from 2002 to 2009. This diverse work history has contributed to her skills in account management and customer service.
Professional Experience
Karen Watson has accumulated significant professional experience over the years. Her role at Kmart Corporation involved leading the Men's Department, which provided her with valuable leadership and customer service skills. At Atlas Industries, she worked as a Machine Operator for seven years, gaining hands-on experience in operational processes. These positions have equipped her with a strong foundation in client interaction and problem-solving.