Ken Edwards
About Ken Edwards
Ken Edwards is a Help Desk Specialist at Fleetcor, where he has worked since 2015. He has a background in technical support and management, with previous roles at OpenText, Ecolab, Christie Lites, and AkzoNobel.
Work at FLEETCOR
Ken Edwards has served as a Help Desk Specialist at FLEETCOR since 2015. He is based in Norcross, Georgia, United States. In this role, he is responsible for providing technical support and assistance to users, ensuring smooth operations within the company's IT infrastructure. His tenure at FLEETCOR spans nine years, reflecting his commitment to the organization and its objectives.
Previous Employment Experience
Prior to joining FLEETCOR, Ken Edwards worked at OpenText as a Technical Support Specialist from 2014 to 2015. He also held the position of Route Manager at Ecolab for one year in 2008. Additionally, he worked as a Field Service Representative at AkzoNobel from 2010 to 2013. His experience includes roles in technical support and management, contributing to his skill set in customer service and technical operations.
Education and Expertise
Ken Edwards earned a Bachelor of Science degree from Jackson State University. He also studied at Omnitech Institute, where he gained further technical knowledge and skills. His educational background supports his roles in technical support and service management, equipping him with the necessary expertise to excel in his career.
Technical Skills and Roles
Throughout his career, Ken Edwards has developed a range of technical skills relevant to his roles. He has experience as a Board Operator and Light Technician at Christie Lites from 2013 to 2014. His diverse background in technical support and field service roles has provided him with a comprehensive understanding of IT systems and customer service dynamics.