Martin Císař
About Martin Císař
Martin Císař serves as the Manager of Customer Service for the DACH countries at Fleetcor, a position he has held since 2018. He has over a decade of experience in customer care, having previously worked as a Customer Care Supervisor for the same region since 2014.
Work at FLEETCOR
Martin Císař has been with FLEETCOR since 2014. He currently holds the position of Manager of Customer Service for the DACH (Germany, Austria, Switzerland) region, a role he has occupied since 2018. Prior to this, he served as Customer Care Supervisor for the DACH region for four years. His responsibilities include overseeing customer service operations and ensuring high levels of customer satisfaction across the region.
Career Progression
Martin Císař's career at FLEETCOR reflects a steady progression in customer service roles. He began as a Customer Care Supervisor in 2014, where he developed skills in managing customer interactions and support processes. In 2018, he advanced to the role of Manager of Customer Service, taking on greater responsibilities in leading customer service initiatives and team management.
Experience in Customer Service
With nearly a decade of experience in customer service at FLEETCOR, Martin Císař has developed a strong understanding of customer needs and service delivery. His experience spans various aspects of customer care, including team leadership, process improvement, and customer relationship management. His role requires a focus on enhancing customer experiences and addressing service challenges.