Mena Estany
About Mena Estany
Mena Estany serves as a Technical Relation Representative III at FLEETCOR, demonstrating strong self-management skills and expertise in technical support. With a background in aerospace studies and extensive experience in technical service roles, Estany effectively manages SQL databases and various operating systems.
Work at FLEETCOR
Mena Estany has been employed at FLEETCOR since 2018, holding the position of Technical Relation Representative III. In this role, Estany demonstrates the ability to handle work with minimal supervision, indicating strong self-management skills. The responsibilities include managing technical relations and providing support to clients, ensuring effective communication and resolution of issues.
Work at Comdata
Estany has a long tenure at Comdata, starting as a Technical Service Specialist I in 2007 and progressing to Technical Service Specialist II by 2014. Over the course of ten years, Estany has developed expertise in technical support, focusing on troubleshooting and managing technical issues. This role has been based in Brentwood, TN, where Estany has contributed to the company's technical service operations.
Education and Expertise
Mena Estany earned a Bachelor of Applied Science (B.A.Sc.) degree from Middle Tennessee State University, majoring in Aerospace - Flight Dispatch and Air Traffic. This educational background, completed between 2007 and 2012, provides a foundation for Estany's technical skills. Estany possesses expertise in managing and troubleshooting SQL databases, as well as proficiency in Windows and Unix/Linux systems.
Technical Skills
Estany demonstrates proficiency in basic network settings and Windows application troubleshooting. This skill set is complemented by the ability to utilize various tools for managing priorities effectively. Estany is adept at responding to calls and emails promptly, ensuring efficient communication and support in technical service roles.