Michal švábek
About Michal švábek
Michal Švábek serves as a Customer Support representative for Germany and Switzerland at Fleetcor, a position he has held since 2016. He has a background in finance and customer service, having previously worked at Colosseum, a.s. and ING.
Work at FLEETCOR
Michal Švábek has been employed at FLEETCOR since 2016, serving as a Customer Support representative for Germany and Switzerland. In this role, he has accumulated eight years of experience, focusing on providing assistance and resolving issues for clients in these regions. His responsibilities include addressing customer inquiries, facilitating communication, and ensuring a high level of service.
Education and Expertise
Michal studied at the Banking Institute College in Prague from 2006 to 2011, completing a five-year program. He also attended Bankovní Institut Vysoká Škola Praha, furthering his education in banking and finance. This academic background has equipped him with the knowledge necessary for his roles in customer support and financial consulting.
Background in Customer Service
Prior to his current position, Michal worked as a Customer Service Specialist at ING from 2008 to 2011 for three years. This role involved direct interaction with customers, helping to resolve their issues and providing information about banking services. His experience at ING laid the foundation for his skills in customer support.
Experience as a Financial Consultant
Michal also has experience as a Financial Consultant at Colosseum, a.s., where he worked for seven months in 2011. In this position, he provided financial advice and support to clients, utilizing his educational background in banking to assist with their financial needs.