Shanon Richards
About Shanon Richards
Shanon Richards is an Account Manager at FLEETCOR in Auckland, New Zealand, with a diverse background in various roles across multiple companies, including Vocus Group and Macpac Ltd. She has a diploma in Special Effects & Prosthetic Makeup Artistry and is passionate about coaching individuals to enhance their skills.
Work at FLEETCOR
Shanon Richards has been serving as an Account Manager at FLEETCOR since 2023. In this role, she is responsible for managing client accounts, ensuring customer satisfaction, and driving revenue growth. Her experience in account management enables her to effectively address client needs and implement strategies that enhance business relationships.
Previous Employment Experience
Prior to her current position, Shanon Richards held various roles across multiple organizations. She worked at Vocus Group New Zealand for six years as an Assistant Team Leader and later as a Fiber Multi-Agent/Specialist. Her earlier roles include positions at Macpac Ltd. as a Distribution Worker Leading Hand and at Goldpine as a Labour Worker/Health & Safety Officer. Additionally, she has experience in retail as a Retail Assistant at Whitcoulls and in customer care at Flip.
Education and Expertise
Shanon Richards studied at Cut Above Academy, where she achieved a Diploma of Education in Special Effects & Prosthetic Makeup Artistry Level 5 in 2015. She also completed her NCEA Level 1-3 at Putaruru College from 2008 to 2011. Her educational background complements her professional experience, particularly in roles that require creativity and technical skills.
Skills and Specializations
Shanon Richards is skilled in developing impactful social media campaigns that enhance brand awareness and engagement. She is adept at compiling and disseminating reports, negotiating pricing to retain customers, and implementing continuous improvements in processes. Her passion for coaching and training individuals reflects her commitment to helping others develop their skills.
Career Development
Shanon Richards has demonstrated a commitment to career development through her diverse work experience and continuous learning. She has transitioned through various roles, gaining expertise in account management, customer service, and team leadership. Her ability to identify and implement improvements in processes showcases her proactive approach to professional growth.