Siedah Holmes
About Siedah Holmes
Siedah Holmes is a Merchant Specialist at FLEETCOR, with a background in vendor enablement and customer service. She has held various roles in companies such as REPAY, Walmart, and Priority Payment Systems, and holds a Bachelor of Science degree from Virginia Commonwealth University.
Work at FLEETCOR
Siedah Holmes currently serves as a Merchant Specialist at FLEETCOR, a position she has held since 2021. In this role, she engages in follow-up activities with unresponsive vendors to ensure successful vendor integration. Holmes is also responsible for generating vendor enablement metrics and reporting non-compliant vendors to the vendor enablement lead. Her work involves direct communication with vendors, utilizing both email and phone to facilitate the vendor enablement process.
Previous Experience in Supplier Enablement
Before joining FLEETCOR, Siedah Holmes worked at REPAY - Realtime Electronic Payments as a Supplier Enablement Specialist for eight months in 2021. Prior to that, she spent three years at Priority Payment Systems, where she held two roles: Supplier Enablement Specialist and Account Executive for AMEX Merchant Optimization & Development from 2016 to 2021. Her experience in these roles has contributed to her expertise in vendor enablement within virtual card programs.
Education and Expertise
Siedah Holmes studied at Virginia Commonwealth University, where she earned a Bachelor of Science degree with a concentration in Mass Communications and broadcast journalism from 2008 to 2012. This educational background has equipped her with skills relevant to her current role, particularly in communication and reporting. Her expertise includes vendor enablement, particularly in the context of virtual card programs.
Background in Customer Service
Siedah Holmes has a background in customer service, having worked at Walmart as a Customer Service Associate from 2014 to 2015 and as a Cashier in 2014. These roles provided her with foundational skills in customer interaction and support. Additionally, she has experience in various positions, including as a Security Officer at Spartan Security Services and as a Child Care Aide at Just People, Inc.