Svetlana Kamalova
About Svetlana Kamalova
Svetlana Kamalova is a Lead User Experience Researcher at FLEETCOR, where she has worked since 2020. She holds a Master's degree in Counseling Psychology and a Bachelor's degree in Sociology from Высшая Школа Экономики, and has extensive experience in user experience research across various companies.
Current Role at FLEETCOR
Svetlana Kamalova serves as the Lead User Experience Researcher at FLEETCOR, a position she has held since 2020. In this role, she focuses on enhancing user experience through comprehensive research methodologies. She is responsible for leading research initiatives that inform design decisions and improve user satisfaction. Her work involves collaborating with cross-functional teams to integrate user insights into product development.
Previous Experience in User Experience Research
Before joining FLEETCOR, Svetlana Kamalova worked as a User Experience Researcher at several prominent organizations. She spent two years at Qiwi from 2017 to 2019, followed by a year at Yandex from 2019 to 2020. Additionally, she began her career in user experience research as a Junior User Experience Researcher at Usethics in 2017. This diverse experience has equipped her with a broad understanding of user research practices.
Teaching Experience at Netology-group
In 2020, Svetlana Kamalova contributed to the field of education by teaching the UX-Writer course at Netology-group for four months. This role involved sharing her knowledge and expertise in user experience research, helping students develop skills necessary for effective UX writing and research methodologies.
Educational Background in Psychology and Sociology
Svetlana Kamalova holds a Master's degree in Counseling Psychology from Высшая Школа Экономики, where she studied from 2015 to 2017. Prior to this, she earned a Bachelor's degree in Sociology at the same institution from 2011 to 2015. Her educational background provides her with a strong foundation in understanding user behavior and societal trends.
Research Methodologies and Team Collaboration
Svetlana Kamalova regularly trains researchers and related specialists to enhance research methodologies and outcomes. She facilitates team brainstorming sessions based on research results, promoting collaborative problem-solving. Her approach integrates expertise from various departments, which aids in data-driven decision-making and increases trust in UX research within organizations.