Teresa Ford
About Teresa Ford
Teresa Ford is the Director of Strategic Account Management at FLEETCOR, where she focuses on managing teams to secure new sales contracts. With extensive experience in client relations and team development, she has held various leadership roles in companies such as MEDHOST, XSOLIS, and Dell Inc.
Current Role at FLEETCOR
Teresa Ford serves as the Director of Strategic Account Management at FLEETCOR, a position she has held since 2023. In this role, she focuses on managing strategic accounts and enhancing client relationships. Her responsibilities include overseeing account management teams and ensuring the delivery of high-quality service to clients.
Professional Experience
Teresa Ford has extensive experience in account management and client relations. Prior to her current role, she worked at XSOLIS as Senior Director of Client Experience from 2022 to 2023. She also held various positions at MEDHOST, including Vice President of New Business Sales and Account Management from 2018 to 2021, and Director of Account Executives from 2015 to 2018. Her career also includes roles at GENCO and Dell Inc, where she developed skills in operations and technical support.
Education and Expertise
Teresa Ford earned a Bachelor of Science degree from Middle Tennessee State University (MTSU). Her educational background supports her expertise in managing teams and securing new sales contracts. She emphasizes training and mentoring to develop team members into leadership roles, reflecting her commitment to professional growth.
Background in Client Relations
Throughout her career, Teresa Ford has excelled in working with client executives to address concerns and enhance product utilization. Her focus on customer satisfaction and retention has been a key aspect of her roles, particularly in her positions at MEDHOST and XSOLIS. She has a proven track record of building strong client relationships.
Previous Positions at Dell Inc
Teresa Ford's tenure at Dell Inc spanned several years, during which she held multiple roles, including Technical Support Manager, Operations Supervisor, and Medium Business Sales Manager. Her experience at Dell contributed to her operational and sales expertise, which she has applied in her subsequent roles in account management.