Phoenix L.
About Phoenix L.
Phoenix L. is a Senior Lean UX Designer and Researcher with extensive experience in user experience design, having worked for various organizations including CFA Institute and Workiva. Currently employed at Flexion Inc., Phoenix specializes in user research methods and advocates for usability best practices in the industry.
Work at Flexion
Phoenix L. currently serves as a Senior Lean UX Designer/Researcher at Flexion Inc. since 2022. In this role, Phoenix focuses on applying Lean UX principles to enhance user experiences. The position is remote, allowing for flexibility in collaboration with team members across various locations. Phoenix's responsibilities include conducting user research and synthesizing insights to inform design solutions.
Previous Experience in User Experience Design
Prior to joining Flexion, Phoenix L. held several positions in user experience design. Phoenix worked at CFA Institute as a User Experience Designer for four months in 2022. Before that, Phoenix was self-employed as a User Experience Designer from 2019 to 2020 in the Des Moines, Iowa Area. Phoenix also spent four years at Workiva as a User Experience Designer from 2015 to 2019 in Ames, Iowa, and worked as an Interaction Designer at Wellmark Blue Cross and Blue Shield for ten months in 2020-2021 in the Des Moines Metropolitan Area. Earlier in their career, Phoenix was a Junior Interaction Designer at FactSet for eleven months in 2013-2014.
Education and Expertise
Phoenix L. holds a Bachelor of Science degree in User-Centered Informatics from Juniata College, where they studied from 2008 to 2012. Additionally, Phoenix earned a Master's degree in Human-Computer Interaction from Carnegie Mellon University, completing the program in 2013. This educational background provides a strong foundation in user experience design and research methodologies.
Research Methods and User Insights
Phoenix specializes in utilizing a diverse range of research methods to gather user insights. These methods include contextual inquiry, user interviews, and surveys. Phoenix excels in synthesizing user research insights through pattern-finding techniques, which inform design solutions. This approach ensures that user needs are central to the design process.
Advocacy for Usability Best Practices
Phoenix L. advocates for the development of usability best practices within the industry. This commitment reflects a dedication to enhancing user experiences across various platforms. Phoenix has a strong passion for user testing and is skilled at building rapport with participants, which facilitates the collection of actionable insights that drive design improvements.