Amy Zhao
About Amy Zhao
Amy Zhao is a Sr Supply Chain Operations Associate at Flexport in Shenzhen, Guangdong, China, with a background in Business English from Guangxi University.
Title
Amy Zhao holds the title of Senior Supply Chain Operations Associate at Flexport. Based in Shenzhen, Guangdong, China, she brings significant expertise and experience to her role within the company.
Current Role at Flexport
Amy Zhao is currently a Senior Supply Chain Operations Associate at Flexport, stationed in Shenzhen, Guangdong, China. In this position, she leads a sub-team that focuses on delivering Ocean FCL/LCL export operations execution. Her responsibilities include managing documentation, handling exceptions, monitoring operational performance on OTP, KPI, and maintaining high service quality. She supports her teammates by solving complex issues and providing professional solutions to clients.
Previous Experience at Flexport
Prior to her current role, Amy Zhao worked as a Supply Chain Operations Associate at Flexport from 2018 to 2020. During her tenure, she gained valuable experience in supply chain management and operations, which laid the foundation for her current responsibilities.
Work at Damco
Amy Zhao was a Customer Service Representative at Damco in Shenzhen, Guangdong, China, from 2015 to 2018. During her three years at Damco, she honed her skills in customer service and logistics, which later became instrumental in her roles at Flexport.
Education and Expertise
Amy Zhao obtained her Bachelor's degree in Business English from Guangxi University. She studied there from 2011 to 2015, developing a strong foundation in business communication, which is crucial for her roles in supply chain and operations management.