Carol Chan
About Carol Chan
Carol Chan is a Program Manager of Operational Excellence at Flexport in Singapore, with over a decade of experience in the shipping and logistics industry.
Program Manager, Operational Excellence at Flexport
Carol Chan currently serves as the Program Manager, Operational Excellence at Flexport based in Singapore. In this role, she has been managing key accounts for BCO (Beneficial Cargo Owner) customers since May 2018. Her responsibilities likely include overseeing process improvements, ensuring operational efficiencies, and maintaining high standards of client satisfaction.
Previous Experience at 嘉宏航運 and MSC Mediterranean Shipping Company
Before joining Flexport, Carol Chan garnered substantial experience in the shipping industry by working at 嘉宏航運 as an Account Manager from 2014 to 2018 in Kwai Chung, Hong Kong. Prior to that, she held the role of Corporate Account Executive at MSC Mediterranean Shipping Company from 2010 to 2014. These roles contributed to her expertise in managing corporate accounts and cultivated a deep understanding of the shipping sector's operational dynamics.
Educational Background in International Shipping and Transport Logistics
Carol Chan holds both a Master of Science (MS) and a Bachelor of Business Administration (BBA) in International Shipping and Transport Logistics from The Hong Kong Polytechnic University. She completed her MS between 2011 and 2013, following the completion of her BBA from 2008 to 2010. This academic foundation has provided her with a comprehensive understanding of the logistics and shipping industry.
Expertise in Shipping and Logistics Industry
With over a decade of experience in the shipping and logistics industry, Carol Chan possesses extensive expertise in managing corporate accounts and driving operational excellence. Her career trajectory includes significant roles at notable organizations such as 嘉宏航運 and MSC Mediterranean Shipping Company. This breadth of experience has equipped her with the skills and knowledge necessary for her current role at Flexport.
Relocation from Hong Kong to Singapore
Carol Chan has an international career spanning major shipping hubs. She worked in Kwai Chung, Hong Kong, before relocating to Singapore to assume her position at Flexport. This move underscores her adaptability and global perspective, which are essential attributes in the shipping and logistics industry.