Emily Zing

Sr. Customer Success Manager, Commercial Products @ Flexport

About Emily Zing

Emily Zing is a Sr. Customer Success Manager, Commercial Products at Flexport in the San Francisco Bay Area, with a background in account management and client services across various companies.

Current Role at Flexport

Emily Zing currently works at Flexport as a Sr. Customer Success Manager, Commercial Products in the San Francisco Bay Area. In this role, she has been pivotal in bridging the gap between customers, product management, and sales for Flexport's Visibility and Order Management products. She serves as the internal advocate for client needs and opportunities, ensuring that customer requirements are met and exceeded. Additionally, she holds the position of Account Manager at Flexport for Crux Systems, also based in the San Francisco Bay Area.

Previous Experience at Gracenote

Emily Zing worked at Gracenote as a Technical Account Manager from 2017 to 2019. During her tenure in the San Francisco Bay Area, she focused on addressing client technical needs and providing tailored solutions. Her role involved collaborating closely with clients to understand their technical requirements and delivering appropriate services to meet their needs.

Work at Gild Inc

In 2016, Emily Zing worked at Gild Inc as a Customer Success Manager for 11 months. This period coincided with the company's exit phase. Her contributions during this time included developing and implementing customer success strategies that supported the company's transition and growth objectives.

Client Services and Business Operations at Buzzstarter

From 2015 to 2016, Emily Zing was employed at Buzzstarter as Manager of Client Services and Business Operations in the San Francisco Bay Area. In this role, she was responsible for enhancing client relationships and improving operational efficiency. Her duties included managing client services comprehensively and ensuring smooth business operations.

Educational Background

Emily Zing studied at the University of California, Berkeley, and also attended the University of California, Santa Cruz. Her educational background has provided a solid foundation for her roles in customer success and account management across various companies in the San Francisco Bay Area.

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