Emma Guimaraes
About Emma Guimaraes
Emma Guimaraes is a Client Solutions Associate at Flexport in Toronto, Ontario, Canada, with a background in business operations and marketing.
Current Position at Flexport
Emma Guimaraes serves as a Client Solutions Associate at Flexport in Toronto, Ontario, Canada. In this role, she has developed an efficient client onboarding process that has reduced the average onboarding time by 10%. Her responsibilities at Flexport include managing client relationships, improving service delivery, and ensuring client satisfaction.
Work Experience at Expeditors
Emma Guimaraes held multiple roles at Expeditors in Toronto, Ontario, Canada. She served as a District Business Operations Manager in 2021 for seven months, preceded by a two-year tenure as a District Business Operations Specialist from 2019 to 2021. During her time at Expeditors, she worked on a project that streamlined district business operations, leading to a 15% increase in efficiency and participated in a leadership development program that included advanced training in business operations and management.
Previous Positions
Emma Guimaraes's previous positions include roles at Nudge Rewards, Carpedia International, and TD. She was a Sales and Marketing Coordinator at Nudge Rewards in 2018 for three months, where she coordinated a marketing campaign that increased user engagement by 20%. As a Summer Intern at Carpedia International in 2017, she led a team to complete a project focused on operational efficiency. She also gained experience as a Wealth Management Summer Intern at TD in 2015 and 2016 and served as a Residence Tour Guide at Western University Housing from 2014 to 2015.
Educational Background
Emma Guimaraes completed a dual degree program at Western University, earning both a Bachelor of Arts in Psychology and an Honors Business Administration degree from Ivey Business School. She studied at Ivey Business School from 2016 to 2019 and pursued her Bachelor of Arts in Psychology from 2014 to 2019. Her comprehensive educational background has equipped her with a robust understanding of business administration and psychology.