Fatimaa Howell
About Fatimaa Howell
Fatimaa Howell is a Client Solutions Associate, SMB at Flexport in Atlanta, Georgia, with a background in digital marketing, operations, and customer service.
Current Role at Flexport
Fatimaa Howell currently serves as a Client Solutions Associate, SMB at Flexport in Atlanta, Georgia, United States. In this role, she is a critical part of the team, focusing on understanding and delivering solutions to meet the specific needs of small and medium-sized businesses. Her responsibilities likely include client engagement, problem-solving, and ensuring customers receive optimal service.
Previous Experience at Convoy Inc
Before joining Flexport, Fatimaa Howell worked as an Operations & SEO Specialist at Convoy Inc from 2019 to 2021 in Atlanta. During her tenure, she completed a project focused on optimizing SEO strategies for small businesses. This experience provided her with valuable skills in search engine optimization and operations management, crucial for enhancing online visibility and operational efficiency for clients.
Background in Banking and Customer Service
Fatimaa Howell's career also includes experience as a Bank Teller at Wells Fargo from 2017 to 2019 in the Greater Atlanta Area. She participated in a leadership development program, furthering her professional growth. Before that, she worked at Men's Wearhouse as a Senior Customer Sales Associate from 2014 to 2017 in the Tallahassee, Florida Area. She was commended for her exceptional customer service during her time there.
Educational Background
Fatimaa Howell earned a Master's of Science in Digital Marketing from Southern New Hampshire University between 2018 and 2020. Before that, she completed a Bachelor's Degree in Retail Merchandising and Product Development from Florida State University from 2014 to 2018. She also holds an Associate’s Degree in Business Administration and Management, General from Florida Agricultural and Mechanical University, achieved between 2014 and 2016. Her education has equipped her with expertise in digital marketing, retail merchandising, and business administration.
University and Volunteer Work
During her academic years, Fatimaa Howell developed a comprehensive digital marketing plan for a local non-profit organization as part of a university project. She also volunteered as a mentor for undergraduate students at Florida State University, providing guidance and support to help them succeed academically and professionally.