Frank Wu
About Frank Wu
Frank Wu is a Product Design Manager at Flexport with over 15 years of experience in leading design and research for consumer and enterprise-level software.
Current Position at Flexport
Frank Wu is currently working as a Product Design Manager at Flexport in the Greater Seattle Area. He leads the design team at Flexport Ocean, where he drives the creation of a multi-year product vision and ensures that the products meet the company's standards for user-centric design. Frank is responsible for providing detailed and actionable design feedback during weekly design leadership reviews.
Previous Roles at Amazon
Before joining Flexport, Frank Wu worked at Amazon, serving as a UX Manager from 2019 to 2022 in the Greater Seattle Area. Prior to this role, he was a Senior UX Lead at Amazon from 2017 to 2019 in Seattle, Washington. In these positions, Frank led design projects for both consumer and enterprise-level software, leveraging his extensive experience in user experience design and research.
Career at Microsoft
Frank Wu has held multiple positions at Microsoft, including Senior Lead Designer from 2015 to 2017 and UX Designer II from 2008 to 2015 in the Greater Seattle Area. At Microsoft, Frank worked on various design initiatives, honing his skills in software design and systems thinking for nearly a decade.
Early Career and Role at Trend Micro
Frank Wu started his career at Trend Micro as a User Experience Designer, where he worked from 2005 to 2008 in Nanjing, Jiangsu, China. During his tenure at Trend Micro, he focused on user-centric design for cybersecurity solutions, gaining valuable experience that would propel his career in user experience and product design.
Educational Background
Frank Wu studied Human Computer Interaction at Rheinisch-Westfälische Technische Hochschule Aachen, earning a Master's degree. He also holds a Bachelor's degree in Engineering from Tsinghua University. His academic background has provided him with a strong foundation in both engineering principles and human-centered design methodologies.