Irina Pavnitsa
About Irina Pavnitsa
Irina Pavnitsa is a Global Operations Associate at Flexport with a strong background in the tourism industry and extensive experience in client relationship management.
Title
Irina Pavnitsa serves as a Global Operations Associate at Flexport, where she contributes to enhancing operational efficiency and cost-to-serve efficiency. In this role, she works closely with engineers and partners, showcasing her ability to collaborate across different departments.
Career at Flexport
Irina Pavnitsa began her journey at Flexport as a Client Solutions Associate and Account Manager SMB from 2022 to 2023 in Amsterdam, North Holland, Netherlands. In her current role as a Global Operations Associate, she actively participates in various projects aimed at driving development and operational efficiency. She also leads weekly and bi-weekly meetings with partners to ensure continuous improvements in operational performance.
Previous Work Experience
Before joining Flexport, Irina Pavnitsa gained significant experience in the travel and tourism industry. From 2018 to 2020, she worked as an Account Manager at Lufthansa City Center in The Hague Area, Netherlands. Prior to that, she was a Branch Manager at Sunny Travel from 2013 to 2017 and a Sales Team Lead from 2010 to 2013 in Minsk, Belarus. Her career began as a Sales Specialist at Grand Tour Voyage in Moscow, Russia, from 2007 to 2009.
Education and Expertise
Irina Pavnitsa holds a Bachelor’s degree in Economics and Management of Tourism Industry from Belarusian State Economic University (2004-2010). Additionally, she has completed the Exercising Leadership: Foundational Principles course at Harvard Business School Online in 2021. Her educational background equips her with a strong understanding of the tourism industry, which is complemented by her fluency in multiple languages, an asset in managing client relationships across diverse regions.
Leadership and Mentorship
In her roles at Flexport and previous positions, Irina Pavnitsa has demonstrated significant leadership skills. She acts as a trusted advisor and coach to partners, showcasing her capabilities in mentorship and fostering strong professional relationships. Her leadership is also evident in her proactive approach to driving operational efficiencies and leading regular strategic meetings to ensure continuous improvement.