Jenna Shallcross
About Jenna Shallcross
Jenna Shallcross is the Senior Manager of Commercial Strategy & Operations at Flexport in Chicago, Illinois, specializing in scalable tools and process optimization.
Current Title and Role
Jenna Shallcross serves as the Senior Manager, Commercial Strategy & Operations at Flexport in Chicago, Illinois. In her role, she leads the commercial strategy and operations, focusing on optimizing processes and enhancing the performance of the demand organization. Her responsibilities include using data and experimentation to translate high-level goals into actionable plans and scalable execution frameworks.
Previous Experience at Flexport
Before her current role, Jenna worked as a Manager, Sales Operations and Strategy at Flexport from 2019 to 2021. During her time in this position, she played a key role in leading a cross-functional team to solve high-priority problems and achieve company growth targets. Her efforts contributed significantly to the overall execution and strategic planning of sales operations.
Experience at Enova International
Jenna's tenure at Enova International spanned multiple positions, starting as a Strategy & Operations Analyst in 2014. She advanced to roles such as Associate, Senior Associate, and finally Strategy & Operations Lead in 2019. Throughout these positions in the Greater Chicago Area, she built extensive experience in operations and strategy, focusing on optimizing processes and ensuring effective execution of strategic goals.
Educational Background
Jenna Shallcross holds both a Master of Science (MS) and a Bachelor of Science in Engineering (BSE) in Industrial and Operations Engineering from the University of Michigan. Her education provided a solid foundation in engineering principles, which she has applied extensively in her professional roles to optimize processes and improve operational efficiency.
Special Skills and Expertise
Jenna specializes in building scalable tools tailored for fast-paced and quickly-changing environments. Her expertise includes unifying global stakeholders through iterative testing and design, as well as focusing on data-driven decision-making. Through her work, she translates high-level strategic goals into actionable plans, leveraging data and experimentation to drive execution.